Services
Professional Training
Victoria is a highly experienced trainer who recognises the importance of structured and comprehensive training and competency assessments to ensure a skilled and competent workforce. She understands the VET sector, having previously owned her own Registered Training Organisation.
The team at Oakden develop their own training materials to ensure that learning tools and resources are tailored to meet the needs of learners and clients. As a trainer, Victoria’s warm, lively personality is appreciated by learners who frequently comment on her engaging presentation style in training evaluations.
The Oakden team focus on the things they do well, things they know about and things they care about. Victoria often says, “I love what I do, and I do what I love”, which shines through in her training. This focus results in positive learning experiences for everyone.
Training Packages
Oakden Training packages can be developed on a range of topics including:
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manual handling
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clinical
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driver training
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enteral tube feeding
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catheter management
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documentation essential
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healthy bowel management
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incident response and management
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responding to feedback
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quality standards
Ask about Oakden Customised Training Topics
Continous Improvement and Compliance Support
Victoria and the team at Oakden provide accreditation and compliance support to government agencies, private and not-for-profit organisations. The significant aged care reforms and regulatory compliance requirements have resulted in many aged care providers seeking the assistance of knowledgeable and experienced consultants who have worked ‘on the tools’ in the nursing and aged care sector – Victoria is one of those consultants who has that experience.
She was an aged care auditor for the Aged Care Quality and Safety Commission for 11 years and understands how the aged care reforms and regulatory requirements impact service providers and how they can be met.
As an experienced (clinical and client) risk manager working within a government department of health, she has a strong background in audit and compliance as well as risk management and critical incident investigation. With her team she completes root cause analyses of such incidents to identify contributing factors leading to the incident, and is solutions focused.
Victoria also helps providers when they do not meet the Aged Care Standards, with operational support to meet the standards.
Victoria supports disability support providers through continuous improvement and compliance assistance to meet the NDIS standards.
Project Consultancy
Victoria and the team provide professional consulting on various projects, clinical risk management, continuous improvement, and operational excellence.
Oakden provides professional consulting to government agencies, private and not-for-profit organisations.
With extensive experience and a broad range of skills, Victoria and the team can assist you to develop and implement continuous improvement activities, develop health and client policy/procedures, provide clinical and client audit services, and help with the development and implementation of quality governance systems.
Victoria doesn’t just tell the client what needs to be done; she helps the client in a practical way to achieve outputs that lead to tangible, quality outcomes.
Victoria’s calm, client-centred approach and ability to tailor services to meet your specific needs ensures your organisation can achieve the best possible outcomes.
The Oakden team, under Victoria’s supportive leadership, ensures the client has value for money and demonstrable outcomes.
Clinical Risk Management
Improving care outcomes through clinical audits and assessments.
Continuous Improvement
Developing and implementing continuous improvement initiatives.
Quality
Governance
Helping you to develop and implement quality governance systems.
Policy and
procedures
Creating robust policies and procedures for health, aged care and client services.
Clinical and Operational Expertise
Victoria and the team at Oakden bring a diverse range of experience with them to assist providers to meet their clinical and operational needs. Clinical support includes care manager roles, clinical advice and care plan development.
Operational support includes clinical policy development and implementation, medication and living environment audits and subject specific training related to the findings. Get in touch to find out more.